Professional IT Service Consultants Emerging Trends

Professional IT Service Consultants Emerging Trends

Consultants across the spectrum are continuously forecasting and analyzing trends, but what does the consulting industry itself forecast? Overall, it’s generally accepted that being knowledgeable about the changing clients’ IT support needs is integral if success is to come in 2016 and beyond. The fact is that lots of emerging trends that are impacting other service industries are now also starting to permeate through the IT consulting services field.

Impact of Technology

Increasingly sophisticated and ever changing technology—at times doing some tasks previously carried out by human beings—is another growing trend that will continue gaining momentum over the coming years. Whether IT consulting services ought to get concerned about the possibility of high-tech “robo-consultants” virtually taking over consulting jobs, the thought itself may be for now a bit premature.

Although predictive analytics solutions and cutting edge machine learning are increasingly supplying business with unparalleled insights, big-spending consulting firms are employing these resources together with their best expertise in human consulting. These emerging technologies are complementing the skills of the professionals at the consulting firms.

Uberization Trend

The Uberization trend that has been gaining momentum globally may be finally catching up with the consulting industry. The effect of these on consulting are varied. More usage of transactional style and freelance consulting services may soon become the new norm. In the years ahead, IT consulting services may be viewed as more of a transactional, commoditized type of interaction instead of a professional service partnership for the long-term.

Potential Sector Disruptors

Crowd-sourced and low-cost “disruptors” are likely to continue entering the consulting services field over the coming years. New industry start-ups are gaining traction by getting the media to give high-level publicity to several of their successes in consulting. This crowd-sourced marketplace is effectively bringing together businesses and freelance consultants in offering substantive analysis and viable solutions to business problems.

With upstart outlets entering into the IT support foray, the need for their consultants to undertake arduous travel is diminishing fast. They can easily outsource to freelancing IT consultants located near where the service is needed. They can also select which projects to take differently from many traditional consulting firms that tend to assign specific projects to their particular consultants, who must travel to meet clients in far-flung locations.

Besides the ease of consultants and clients locating each other, there is a strong drive for consultants to begin exploring the crowd-sourced/freelance route for their own employment.


The challenges in the coming years will continue being the battle for better talent and the repositioning of firms to capture the emerging industry trends. The key areas that are likely to witness continued business momentum broadly fall into the following three main categories: Big Data/Data Analytics Consulting, Cloud Services, and Compliance Related Consulting. These will no doubt prompt IT consulting services to enhance their teams and capabilities in these markets.

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