Most days with security are low-key and uneventful. There are times that incidents happen and evolve quickly. You want to make sure that you are on top of the situation. Incident reporting software is a practical way to get information in real-time on any incident that happens involving security personnel. It will help you manage the number of guards present in any location, making moving needed personnel to uncovered areas quick and efficient.
Know Where Guard Personnel Are in Critical Moments
A serious security incident can unfold quickly and you need to know where personnel are at any given moment. Software that is easy-to-use and designed to give this information in real-time is priceless. Situations can become confusing and you want to make sure you are getting a complete picture of the seriousness, so that other measures can be taken when necessary. You can make the correct judgement call to bring in other support personnel in an instant.
Ability to Know What Is Happening Right Away
An effective incident management system will keep you alerted at the time they are happening. It relieves the guards from having to try and retain the details to write up later. Your reports will be more timely and accurate. You can monitor and supervise multiple areas with ease. You will not be waiting for personnel to check in by phone or two-way. You can see right where they are and adjust the numbers, as well as coverage area as desired. It is the easiest way to maximize the labor hours each day.
Increased Safety for Guards and Security for Clients
The safety of all your guards is essential and a trustworthy software program will help you monitor whether they are facing a serious threat at any given time. It gives you the flexibility to move extra personnel to client areas that are having special events, or are experiencing heavy foot traffic for a variety of reasons. Providing maximum security services for clients will earn you the best reputation in the business.
Manage Reporting and Follow-Through of All Incidents
Every incident, no matter how minor, can be completely documented and followed up on. You can save each incident for later referral. You have everything a few mouse clicks away.
Flexibility to Have Security Coverage the Way You Need It
Watching the bottom line of the business is how true growth can happen. You want to have enough security personnel available to cover needed areas, but you do not want to be wasting money on unnecessary personnel. You can monitor how many are on shift, the areas being guarded and whether there is too much coverage. It can give you a snap-shot view to see whether you need to send additional personnel in to assist covering particular spots. It provides complete security guard management.
Contact a security software expert today and get the easy solution to incident and guard management.