Author: Renee

Author: Renee

Category : Technology

Every small business owner out there has probably heard the terms “cloud computing” and “managed services” being thrown around by fellow businessmen. Due to your busy schedule, you probably haven’t had the time to understand what it all means comprehensively and it all seems so confusing. Well, let’s clear it up. The term cloud is used metaphorically to refer to the internet; it represents a variety of situations where a company’s information is accessed over the internet instead of being stored in the company’s computers.

Managed hosting refers to the process via which firms access and share resources over a remote network through multiple servers in different locations. Some of these shared resources include hardware and software tools, databases as well as other web hosting services. Cloud technology also comes with a high level of security and DDoS protection. There are numerous cloud providers in Canada.

The Difference between Managed Hosting and Cloud Computing

In a managed hosting environment, a firm outsources its day to day functions to a provider to boost efficiency. The provider will be taking over the tasks that a company’s IT department would perform if the firm were to carry these services in-house. On the other hand, a secure hybrid cloud is much like a subscription. You subscribe to gain access to an available tool, but you will still have full control of your company’s data. The firm will be responsible for bringing in external data via the tool, user rights, and creating chart accounts. Simply put, the major difference between managed hosting and cloud computing is how much control you’ll have over the company’s processes and data.

Drupal provides a good choice of cloud sourcing that offers open-source content management systems (CMS) with better user-friendly template resources to help you develop different forms of Web projects. Their key selling point is versatility, which makes it more appealing to project managers who are measured for better performance.

Hybrid Cloud

Typically, a private cloud refers to a company’s self-managed cloud infrastructure. A public cloud, on the other hand, refers to a cloud infrastructure managed by a third party. A hybrid cloud is an interplay between private and public clouds. Although both aspects of the hybrid cloud are connected, they remain separate entities. This way, a hybrid cloud is able to provide the advantages of multiple deployments concurrently. Typically, a hybrid cloud hosting arrangement is formed when a private cloud platform vendor gets into a partnership with a public cloud provider. Find more information and learn from the resources available on the Carbon60 Networks website.

Disaster Recovery

When it comes to IT disaster recovery, cloud computing takes a different approach. The nature of data storage in cloud computing makes the online backup between data centres process easier thus allowing speedy data recovery in case of anything. Cloud computing makes data recovery more cost effective by eliminating the need for physical backups.

Author: Renee

Category : Business , Software , Technology

If you are preparing software requirements for an upcoming development project, you may be focused on creating the most user-friendly program available. You may have specific functional requirements for the program, such as facilitating your sales staff or your engineering team in some way. However, in order to make a program truly beneficial for the functional applications you have in mind, it may need to boost productivity, facilitate the easy completion of specific tasks and more. These are factors that boil down to how usable the program is. There are some simple tips you can follow when drafting your software requirements that can make your program more usable for your team.

Focus on Ease of Learning
Your team’s first experiences with the program will be during training sessions and with trial and error efforts on their own. Ease of learning and ease of usability are two very different things in the development world, but how easy it is for your team to learn specific functions of the program can dictate how easy it is to apply certain features of the program in practical use. Therefore, your first step should be on making the program easy for your users to learn how to use.

Incorporate Pop Up Help Windows
Even with basic training sessions on the proper use of the program, your team may still have questions about the program from time to time as they use it on a daily basis. Rather than expect your team to fiddle with the program until they stumble upon the answers they are looking for, you can create pop up help windows that offer practical advice and tips. As you tinker with the program during test sessions, you can advise your developer of areas of application that may need pop up help windows.

Make Help Topics Searchable
Even with pop up help windows and after your team has been properly trained on the use of the program, questions still may arise from time to time. You can instruct your developer in the software requirements to create a searchable help section in the program. This can be a costly and time-consuming feature to incorporate, and this is because it is akin to incorporating a full training manual on all features in the program. However, if your program will be used by many or if it has complicated functional abilities, this can be helpful.

When developing a software program, you understandably want your team to maximize its use for their benefit in the workplace. Usability is one of the most significant factors that will impact how beneficial a program is.

Author: Renee

Most days with security are low-key and uneventful. There are times that incidents happen and evolve quickly. You want to make sure that you are on top of the situation. Incident reporting software is a practical way to get information in real-time on any incident that happens involving security personnel. It will help you manage the number of guards present in any location, making moving needed personnel to uncovered areas quick and efficient.

Computer Network Grey Know Where Guard Personnel Are in Critical Moments

A serious security incident can unfold quickly and you need to know where personnel are at any given moment. Software that is easy-to-use and designed to give this information in real-time is priceless. Situations can become confusing and you want to make sure you are getting a complete picture of the seriousness, so that other measures can be taken when necessary. You can make the correct judgement call to bring in other support personnel in an instant.

Computer Network Grey Ability to Know What Is Happening Right Away

An effective incident management system will keep you alerted at the time they are happening. It relieves the guards from having to try and retain the details to write up later. Your reports will be more timely and accurate. You can monitor and supervise multiple areas with ease. You will not be waiting for personnel to check in by phone or two-way. You can see right where they are and adjust the numbers, as well as coverage area as desired. It is the easiest way to maximize the labor hours each day.

Computer Network Grey Increased Safety for Guards and Security for Clients

The safety of all your guards is essential and a trustworthy software program will help you monitor whether they are facing a serious threat at any given time. It gives you the flexibility to move extra personnel to client areas that are having special events, or are experiencing heavy foot traffic for a variety of reasons. Providing maximum security services for clients will earn you the best reputation in the business.

Computer Network Grey Manage Reporting and Follow-Through of All Incidents

Every incident, no matter how minor, can be completely documented and followed up on. You can save each incident for later referral. You have everything a few mouse clicks away.

Computer Network Grey Flexibility to Have Security Coverage the Way You Need It

Watching the bottom line of the business is how true growth can happen. You want to have enough security personnel available to cover needed areas, but you do not want to be wasting money on unnecessary personnel. You can monitor how many are on shift, the areas being guarded and whether there is too much coverage. It can give you a snap-shot view to see whether you need to send additional personnel in to assist covering particular spots. It provides complete security guard management.

Contact a security software expert today and get the easy solution to incident and guard management.

Author: Renee

Category : Software , Technology

Over the last 10 years or so, things in the field of software testing have changed. The world has witnessed greater focus on testing software in their early stages of development. A paradigm shift has also occurred stressing more on continuous development and testing. In the coming years, the need to implement digital transformation will demand a huge shift towards digital software testing.

More User Friendly Tools

As delivery cycles continue getting shorter, software and app testing will have to get integrated more into the overall development cycle. Developers will be getting involved more and more with the testing. To cater to this growing audience, the testing tools must become more developer-friendly. To achieve this, focus will be more on system integration testing and other user friendly tools that enhance continuous delivery.

Open Source Tools are the Future

The Open Source testing tools market is witnessing disruption. Over the coming decade or more, the sector is going to see higher levels of Open Source tools adoption as more and more organizations attempt to leverage them for better implementation of test automation.

Focus on Quality at High Speed

Thanks to the shrinking competitive advantage environment, stiff competition is compelling businesses to design and develop the best products in the shortest period possible. This is pushing organizations to give more attention to providing the best user experience together with being incredible agility.

With the latest developments in system integration testing tools and technologies, the world is going to experience faster speeds and hopefully better quality.

Mobile App Testing will go Mainstream

As the approval processes for app stores continue becoming more stringent, testing of mobile app will continue growing in prominence. Because of that, releasing mobile apps into the wild and simply waiting to fix issues after receiving customer feedback will become more difficult. Mobile apps will have to live up to the accepted application quality assurance standards.

Huge Demand for Software Development Engineers in Test

Although Software Development Engineers (SDEs) have been around for nearly a decade, their role was really not very different from the traditional product testing roles.

However, as the industry grows, all product testers will now need to put on an extra hat: that of a Software Development Engineers in Test (SDET) if they are to be successful in the growing field of application quality assurance and test automation.


Around the world, more and more businesses are awakening to the need to have a futuristic and well-designed and application quality assurance process if they are to maintain their edge in a very competitive industry.

The above emerging trends may change the software testing landscape altogether. It will be in the interest of organizations to find out how each of these trends can be leveraged and applied in re-strategizing for the years ahead. There is more information available at the QA Consultants website.

Author: Renee

Category : Business , Technology

Enterprise Content Management(ECM) covers a broad variety of tools such as digital asset management, workflow process management, digital rights management, web content management, records and document management among others.

The world is currently at one of the most momentous time in history in terms of innovation in the IT sector that drive modern business. Cloud computing, digital and mobile technologies are vastly transforming how enterprises are conducting business daily.Increased Cloud Mobility

Simple workflow automation will enable businesses to achieve higher operational excellence levels. The operationally inefficient and historically time-consuming paper-based processes are getting transformed by the adoption of cloud mobility and the usage of digitized mobile cases. The convergence of cloud computing and mobile technology will facilitate new and innovative business processes across most industries.

ECM Adoption by SMEs to Boost Vendors

While enterprise content management solutions have witnessed high adoption levels by large scale enterprises, the same cannot be said of SMEs where implementation is comparatively low. This may be due to high initial implementation costs and the existing knowledge gaps in terms of implementing the right ECM solution for their particular business needs.

In the coming years, tapping the vast potential at SMEs and taking advantage of the fast rising cloud integration popularity is expected to boost vendors greatly. Potential areas include the customer communication management platform sector and records management among others.

Broad-Based ECM Application

ECM is currently more predominant in markets that are more developed such as Canada, the US, and Europe, largely due to their fast adoption of emerging technology and preference by organization for optimal workflow.

Enterprise content management solutions will increasingly play more roles across diverse industry verticals such as manufacturing, retail, healthcare, hospitality, media and entertainment, IT and telecom, banking insurance and finance.

Contextual Collaboration

Contextual collaboration is becoming the new norm of how workers naturally perform their duties during the working day. Today, teams, including virtual teams, are typically collaborating around enterprise content – whether that is an image, a document, or video.

The North American region is predicted to continue holding the largest market share and dominate the 2016 ECM market. This region is expected to witness higher levels of contextual collaboration in 2016 and beyond, as it is very responsive towards adopting the latest advances in technology.


Mobile technologies, cloud computing and newer customer communication management platform needs will become the biggest spur towards creativity for businesses with security and governance security taking prominence in every decision. Enterprise content management innovations will also be spurred by the explosion of online marketing as well as the exponential digital content rise.

In 2016 and beyond, to achieve success, both IT and business leaders will need to reflect deeply about the growing digital world within the unique context of their own competitive threats and business environment to drive innovation.

Author: Renee

Category : Software , Technology

Whether you have Windows 7 or Windows 8, maintaining your computer will keep it running longer as well as faster. Over time, your computer can start having problems if it’s not maintained. Follow these tips or purchase Windows 7 again in the near future. If you have serious issues with your PC, you can upgrade to Windows 8 relatively easily.

Data Backup
We all know how important it is to backup our files, yet, we always plan to do it at another time. Unfortunately, it’s likely that if your hard drive fails, you’ll be left panicking because you don’t have your important files and programs.

Set a schedule for backing up your system regularly so you don’t lose your files. There are some free cloud storage programs like Dropbox or Google Drive that you can use to save important documents.

Clean the Dust
The fan that is supposed to keep the computer cool is one of biggest dust collectors. In order to keep the system running smoothly, you’ll need to clean the dust from the interior parts of the computer.

Remove the backing to get to the interior of the system. Use compressed air to blow the dust out of it. Stay away from household cleaners, and don’t press on any of the circuits inside it.

Run Antivirus
All computers connected to the Internet need to run antivirus and antispyware programs regularly to remove viruses and spyware. Viruses can slow down the function of your computer. It’ll run slowly, and it’ll compromise the security of your data like passwords and files.

You can use a free virus program like AVG Free or Adaware for cleaning viruses from your system. Have the schedule set to run the virus cleaner, and you won’t have to think about it at all.

Clean Out Software
There are likely outdated or unwanted programs on your hard drive. Take the time every few months to assess what you’re using regularly. If you installed a program that you never use, uninstall it to free up your memory.

You can run a program called CCleaner to remove most of the unused programs and data that you don’t need.

After cleaning out the software you don’t need, you should organize the remaining data. When files are organized, Windows’ operating system will be able to neatly and quickly retrieve the files that it needs.

The defragment program can be found under System Tools in the Accessories menu. You can set that on a schedule too.

When you don’t take care of regular maintenance on your system, you might have to purchase Windows 7 prematurely when it can last you for a few more years. Clean out the viruses as well as the dust frequently to reduce issues. Make sure the system is running smoothly by clearing out data and defragmenting too.

Author: Renee

It should come as no shock to business owners that DNS attacks are on the rise. This makes DNS protection more important than ever. While there are several types of DNS attacks out there, a few are more likely to inflate your network either because it’s hard to protect against them or they are easy to pull off. In either case, these are the DNS attacks for which you need to be on the lookout.

Distributed Reflection

The goal of a distributed reflection DNS attack is to cause a disruption in service to your customers. This kind of attack involves the attacker sending spoof queries to your server in high numbers. This eventually overloads the servers, which causes them to crash under the extreme traffic. Legit customers who try to visit your server will be greeted by a denial of service and unable to access your network. These types of attacks are often referred to as DDoS or a distributed denial of service.

DNS Tunneling

This is a type of DNS attack through which hackers use your DNS as a communication channel that bypasses the firewall in your system. Using the DNS, attackers can easily pass along stolen data without you ever knowing. Sometimes they use this method to simply get free Wi-Fi service by bypassing security measures. This type of attack is bad because legit customers can have their information stolen from your network without you knowing about it until it’s too late. This breaks your consumers’ trust.

DNS Hijacking

Much like DNS tunneling, this type of attack is used to steal information from your server. Attackers typically use this method to take your consumers’ passwords, user names and credit card information. It involves the old bait-and-switch technique. The attacker uses your DNS records to point your visitors to a rogue DNS server. Your customers try to visit your website and are redirected to the bogus site without knowing it. There, they use their log-in information or credit cards to buy goods, and the attacker gains access to their information.


Another type of DNS attack involves overloading a server with fake information. With this kind of attack, the hacker sends a flood of requests to your servers from non-existent domains. Your server continues to work hard to locate these domains but is unable to find them. This results fills up the cache for the server with NXDOMAIN results. The end result is a slow server that times out legit users.

Protecting your network from DNS attacks is important. Unfortunately, not all companies consider DNS protection until it’s too late. Protecting yourself from these types of attacks is something that needs to be done on a regular basis to prevent a major data breach.

Author: Renee

Category : Software

A few years ago, customers were content waiting for responses to their queries for a day or two. Today, advances in communication technology have created a more impatient generation of customers who use smartphones and tablets and find no reason for waiting. In addition, they expect quick if not instant replies anytime of the day, any day of the week. In the end, customer service companies eager to remain at the top of the game have had to come with more revolutionary means of using their helpdesk software to satisfy a more service-hungry population of customers.

The benefits of technological advances are not reaped by the customers alone. Remote support software enables business organizations to save a lot in terms of transport costs and other expenses since they don’t have to plan physical meetings with customers. Such tools as desktop sharing, live chat, and VoIP are great in helping provide assistance to customers wherever they are located and in good time.

Socializing Your Helpdesk Software

Let’s go simple on this: a business that has no social media presence has its days numbered. Whether you are aware of it or not, your customers will always talk about you on social media platforms including Facebook and Twitter. Whenever they post anything about the company, they expect a quick response. If they don’t get it, they may feel that they are not important enough to deserve your attention and move to your competitors as a way of hitting back at your company. In most cases, they would be happier if they moved with a number of their friends and relatives.

Exploiting Mobile Avenues

More than 5 billion people all over the world are now using mobile devices with the numbers rising by the day. This has made mobiles one of the most important avenues for putting helpdesk software into use. In addition, its benefits are two-way in the sense that customer service employees use their smartphones and iPads to keep in constant touch with customers through their personal social media accounts. Consequently, they easily provide fast response, anytime, from anywhere.

Unifying All Channels

While you should utilize every available channel to ensure that your helpdesk software is put into maximum use, you should be aware of the risk of overlapping them. For instance, you may have one of your customer service employees using a social media platform to reply to a customer query while the other is giving a response to the same customer through email. The end result is confusion that may not only hinder the work of the employees but also cost the company its reputation.

The latest help desk software is designed in such a way that all channels lead to a main help desk that takes into account all processes of the business. By directing all interactions into a central place, fast and efficient customer service is achieved in an easy way. In the end, you have a satisfied customer and a happy workforce.

Author: Renee

More service providers and value-added resellers (VARs) are facing increasing competition for clients. An expanding marketplace of suppliers is forcing price competition and falling margins. These companies are beginning to gravitate to IT management software.

The most commonly outsourced IT among Canadian companies involves security for their networks. In a technical world where such specialized areas of service are becoming marketplace commodities, building an MSP company from a VAR or specialized service shop is possible with an IT monitoring platform, but not easy.

VARs and tech services companies are having to look for insights and techniques on becoming a successful managed services provider. Here are a few good ways to start.

Sell the company, not the service
Clients are looking not so much for what can be done as they are the trustworthiness and credibility of the provider. Instead of being yet another provider, companies should focus on developing a brand in order to attract leads. Part of this is seeking a relationship as a trusted advisor first, and a provider of general services second. It is guidance and expertise that build client trust, essential to maintaining a long-term association.

Customer experience
While MSPs are popping up everywhere, the satisfaction of clients across other industries may be decreasing. It’s important to treat new clients as not just “sign-ups” but as potential partners that can provide the recommendations and social marketing opportunities that lead to more clients. It’s after-sales service that provides the real value. A majority of Canadian companies have chosen an MSP because of the quality of their customer support. An RMM (remote monitoring and management) solution is important to providing quality service.

MSP contracts
VARs moving into the managed services field need to be familiar with standard MSP contracts and the various details. These should include service level agreements (SLAs) to outline exactly what the client can expect from you at a minimum. These should be realistic enough not to create headaches and undermine profits, and be clearly stated and explained to the client before contract signing so there are no surprises in the future.

The MSP business model
MSPs must retain profitability while still attracting the top technicians and engineers to ensure that quality performance is passed on to customers. Remote management and support means round-the-clock service while coping with changing technologies and climbing pay rates. Insufficient resources could lead to prioritizing customer needs, which will only lead to loss of the customers low on that list.

Being a managed services provider affords a quick path to high-value resources that VARs and tech companies already have experience with. It also represents a proven business strategy to expand core services into other profitable offerings.

Author: Renee

Category : Technology

If getting the employees in your company to file out paperwork correctly, on time, and neatly enough for you to read it is a problem, it may be time to switch your system and to use mobile forms.
Everything is Accessible in an Online File
Each employees forms will be filed in their personal account and folder, and then on the server where the form needs to go. This makes it easy for you to find out how many receipts or invoices come in each day, and you can look into anyone’s personal file to grab a specific document if needed.
Your secretarial staff will see what customers are past due with payments, what parts needed to be ordered, and what employee has unfinished mobile forms because they get alerts when documents are submitted electronically.
Save Time and Minimize Errors
When the employees are filling out online paperwork they will select boxes and choices, eliminating errors from poor handwriting. You won’t have to worry about important details being left blank, and they can type in additional comments on the documents. It’s easy for them to type in people’s name, the type of work call they had, the cost and more, and too have it stored. They will save time pulling up the file if needed, and being able to type and select instead of having to write everything out by hand.
Pull Files Up Anywhere
If you have someone on the job and they want to see what other work they have done for a specific household, or they are trying to pull up information for a client, it’s easy to do when they have access to all the files on the online mobile system. It’s also easy for the secretarial staff to send them a document electronically for the worker to look at on the job if needed when everyone is connected.
Not only do you want to switch to filling out online forms for all invoices, service reports, inspections and more, but you can also get applications to track your, to ensure they are billing you properly for their work. Tracking the workers allows you to see if they were really at the customer’s house at the time they claimed, and they can turn off the trackers when they are done with work for the day. Accepting online or mobile payments can also be helpful. If your employees are bad with paperwork, go paperless. The ProntoForms website has more online resources available.

Author: Renee

Advancements in technology have proven to be the boost that the indoor positioning system and indoor navigation (IPIN) market needed. For those who don’t know, IPIN systems are made up of a series of devices that are used to track objects and people inside buildings using wireless devices. Companies find these systems useful when tracking employee movement and keeping up with products. These systems are used in buildings all over the world, including universities, museums and malls.

Improvements in Accuracy

As technology continues to improve, so do IPIN systems. When these systems were first used, they required intensive work to set up and robust hardware because GPS devices didn’t work indoors. Now that technology has improved to a point where GPS for indoors is possible, IPIN systems are a much more cost-effective solution for businesses.


With the improvement in technology, the cost to manufacturer IPIN systems has also become more manageable. Indoor maps can be generated without a series of devices being set up throughout an entire building. This makes the installation of these systems less expensive. Companies are also excited to show off new technology, which is why many manufacturers offer deals and promotions to increase awareness of their products.

Substantial Growth

While the IPIN systems market has already shown substantial growth, experts say that it will continue to grow well into 2024 as GPS technology continues to improve. The first big growth in the market was in 2013, spurring the creation of several startup IPIN companies. Many industries are starting to rely on IPIN technology to make their jobs easier, including the oil, gas, hospitality and healthcare industries.


The IPIN industry has proven successful for North American markets. However, other markets are showing an interest in IPIN technology as well, including Europe and Asia. Both of these areas of the world are filled with developing nations that want to use technology to promote further growth.

The eventual goal of the IPIN systems industry is to break into the personal market. As the technology becomes affordable, it could develop indoor GPS technology to track movement inside your house when you’re away. This could make it easy to keep an eye on your home while you’re on vacation or to check on your kids while you’re at work. While the cost of this technology still isn’t financially practical for all families, most manufacturers believe that the expense will drop enough in the next few years to make it a possibility.

Author: Renee

Consultants across the spectrum are continuously forecasting and analyzing trends, but what does the consulting industry itself forecast? Overall, it’s generally accepted that being knowledgeable about the changing clients’ IT support needs is integral if success is to come in 2016 and beyond. The fact is that lots of emerging trends that are impacting other service industries are now also starting to permeate through the IT consulting services field.

Impact of Technology

Increasingly sophisticated and ever changing technology—at times doing some tasks previously carried out by human beings—is another growing trend that will continue gaining momentum over the coming years. Whether IT consulting services ought to get concerned about the possibility of high-tech “robo-consultants” virtually taking over consulting jobs, the thought itself may be for now a bit premature.

Although predictive analytics solutions and cutting edge machine learning are increasingly supplying business with unparalleled insights, big-spending consulting firms are employing these resources together with their best expertise in human consulting. These emerging technologies are complementing the skills of the professionals at the consulting firms.

Uberization Trend

The Uberization trend that has been gaining momentum globally may be finally catching up with the consulting industry. The effect of these on consulting are varied. More usage of transactional style and freelance consulting services may soon become the new norm. In the years ahead, IT consulting services may be viewed as more of a transactional, commoditized type of interaction instead of a professional service partnership for the long-term.

Potential Sector Disruptors

Crowd-sourced and low-cost “disruptors” are likely to continue entering the consulting services field over the coming years. New industry start-ups are gaining traction by getting the media to give high-level publicity to several of their successes in consulting. This crowd-sourced marketplace is effectively bringing together businesses and freelance consultants in offering substantive analysis and viable solutions to business problems.

With upstart outlets entering into the IT support foray, the need for their consultants to undertake arduous travel is diminishing fast. They can easily outsource to freelancing IT consultants located near where the service is needed. They can also select which projects to take differently from many traditional consulting firms that tend to assign specific projects to their particular consultants, who must travel to meet clients in far-flung locations.

Besides the ease of consultants and clients locating each other, there is a strong drive for consultants to begin exploring the crowd-sourced/freelance route for their own employment.


The challenges in the coming years will continue being the battle for better talent and the repositioning of firms to capture the emerging industry trends. The key areas that are likely to witness continued business momentum broadly fall into the following three main categories: Big Data/Data Analytics Consulting, Cloud Services, and Compliance Related Consulting. These will no doubt prompt IT consulting services to enhance their teams and capabilities in these markets.

Author: Renee

Category : Technology

When computer users think of Windows Task Manager, an application that is used for troubleshooting often comes to mind. For example, maybe you have used Task Manager to close a program that wasn’t working probably or to free up some of your system resources. However, the benefits of Task Manager go well beyond this. Today, we’re going talk about some tricks you can do with Task Manager on computers that run Windows 7. Some of these tricks just might make you want to buy Windows 7 for your PC today.

Send Messages to Other Users

Using Task Manager on a Windows 7 computer, you can send messages directly to other users who are logged in via a locked local session or a remote connection. To do this, simply pull up Task Manager using Ctrl+Shift+Esc, find the user you wish to communicate with and click the send button. Once you write a message and hit the OK button, the message will pop up on their desktop.

Find Which Applications Use the CPU the Most

Just about everyone knows that you can pull up Task Manager to view which applications are currently using the CPU the most on your computer. However, this is just part of a bigger picture. What you should be more interested in is which applications have used the most in the past. To do this, you need to use the CPU Time column, which is hidden by default on Windows 7. To enable it, click on Select Columns under the View menu. Here you can click to enable the CPU Time option.

Pro tip: Keep in mind that the process still has to be running to be included in this list. However, this column will give you a breakdown of how much of the CPU it has been using during it’s entire run time, not just what it’s currently using.

Set Priorities

If you run a lot of applications on your computer at once, there are some that you may want your computer to give higher priority over others. Raising the priority of an application means that you want your computer to focus on giving that application the majority of its resources. Likewise, you can lower the priority of a program to make it wait for resources to become available. To do this, simply right-click on the application you want to set a priority for. By default, most applications are set to Normal.

Windows 7 might be showing its age a bit thanks to the newer versions of Windows available. However, there are still plenty of tricks that most people don’t know about. So whether you’re looking to buy Windows 7 or you already have it installed on your computer, these tips may help you squeeze a little extra life out of your system.

Author: Renee

Category : Software , Technology

It’s still not a bad idea to buy Windows 8. Many PC users across Canada are choosing to stay with this rather than Windows 10. With Windows 8, you have the ability to create a USB recovery drive you can use to repair your computer, even when Windows won’t start. You copy the computer’s recovery partition to a USB drive, and then have the option of removing the partition to free up space on your hard drive. Windows makes creating a recovery drive easy.

Creating the recovery drive

1) From the Taskbar, find “Create a recovery drive” under “Settings”. You need an admin password. Alternatively, you can use the Windows key and type in “recovery drive”.
2) When the Recovery Media Creator utility opens, ensure that “Backup system files to the recovery drive” is selected; click Next.
3) Insert a USB drive (at least 3.5GB capacity, select it from the drive list, and select Next > Create. Copying files may take several minutes.
4) When completed you’ll see a “Delete the recovery partition from your PC” option. If you want to do this, click the option and select Delete. This could save you up to 3.5 GB. Otherwise, just click on Finish.

Refresh and Reset
The next time you’re having system troubles with your Windows computer you can launch the Refresh and Reset your PC tool. However, you will still need the installation DVD you get when you buy Windows 8. If your computer is able to boot Windows you can launch the Refresh and Reset utility from the desktop. Hit the keys Windows + W, which brings up Search Settings, and type “remove” into the search box. However, if you can’t load Windows 8 at all, you’ll need the recovery drive to boot.

1) Insert the USB recovery drive and reboot the computer.
2) You see a screen with several options; select “Troubleshoot”, and on the next screen, “Reset your PC”.
3) Next you see an informational screen; to proceed click Next.
4) On the next screen you’ll pick your operating system. Select Windows 8 (or 8.1).
5) At this point you’ll be prompted to remove the recovery drive and insert the Windows 8 DVD.

Follow the prompts to repair and replace your Windows 8 OS and settings.
Note: One of the options is misleading. After the “choose your drive” screen (in case you have multiple drives or partitions), you’ll see two options. “Just remove my files” is a misleading as you want this option to actually preserve your files. If you don’t care to keep your data, select the “Fully clean the drive” option which will wipe and re-format the drive for a new Windows 8 installation.

Author: Renee

Category : Software

Like everyone else these days, Microsoft is incorporating the cloud into its solutions. As usual there are some handy new features when you buy Office 2016. Microsoft productivity suite upgrade still seems comfortable and familiar.

Microsoft Office has been an impressive tool for many years now when it comes to documents, whether you’re a project engineer in Toronto or a marketing expert in Saskatchewan. Various releases over the years have seen a number of significant changes, but a PC just doesn’t feel complete now without MS Office installed. For most of us, a computer is just less useful if you can’t format a document in Word or crunch numbers in Excel. Even PowerPoint has more uses than most home users give it credit for.

Ease of Use

With Microsoft and its constant change, compatibility and user-friendliness keep resurfacing as the real issues. Remember the sudden transition to the Office ribbon and back again? Over time, new features are just not compatible with old files and we’re left with the task of copying or reformatting them to use new features. And though it may vary in scope, there’s always a bit of learning curve to discover where to find and how to use new features, not to mention changes to the UI that can make even finding old features a pain.

What’s new

* Word, Excel, and PowerPoint allow easy online sharing from within the program.
* There are new chart types you can add to your documents: Treemap, Waterfall, and Starburst.
* Excel includes an excellent set of utilities called “Get & Transform”, a reflection of the database concept of ETL (extract, transform, and load) that makes data collection easier and enhances the surprising use you can get out of a spreadsheet.
* With 2016 Outlook, you can quickly select and attach documents from OneDrive or SharePoint to fire off to multiple email recipients.

Cloud Trends

So the major difference is integrating cloud-based operations more fully into the new Office 2016. If you don’t have a good, fast Internet connection, you might be left behind. But if you do, you should find that the cloud aspect is very much in keeping with the state of computers and computing. Online collaboration is one of the key abilities with the new Windows 10 OS. Office 2016, then, is right where it should be.

Change-resistant Canadians who bought Office 365 may have been off-put by its emphasis on cloud computing, but that was then. Microsoft got the ball rolling with that release, and those who have it can get a free update to Office 2016.

The forward-thinking who are embrace the cloud and are eager to buy Office 2016 will be happy with the update.

Author: Renee

Category : Technology

Drones are an interesting form of technology that is just now starting to take hold in society, but their prevalence is growing quickly. People are already using small-scale drones for some personal and commercial applications, like photography, mapping, videography, and much more. As drone technology is improved and perfected, there will be more commonplace uses as well as more advanced applications for the devices. One of the most incredible applications that has sprung up involves the use of drones in combat situations. These tiny unmanned planes can operate in ways that manned planes can not, which gives them an advantage in the field. More and more futuristic advancements are only going to boost drone utility to higher levels.

Drone Laws

Before drone technology can truly flourish, drone laws need to be updated to deal with the number of enthusiasts trying to get in on the hobby. There are currently numerous laws and a mountain of red tape to get through if you have any interest in using the drone for any purpose beyond flying it about 20 feet above your own yard. Commercial drone laws are incredibly strict, which keeps the market saturated with high level drone services and a relative lack of mid-to-small size service providers. Loosening the restrictions on drones would draw more people to the hobby, and a higher demand always sparks competition and development.

The Immediate Future

Once the drone laws are updated, and they will be, the market is most likely going to grow at a swift rate. The first devices will work to perfect the current technologies of propelling and maneuvering drones, as well as increasing the distances at which they can be controlled. As with all technologies, it will advance to match the desires of the consumers, and consumers want the best. Drone devices will be built in different shapes and sizes to perform new and exciting functions, like package delivery, automated monitoring services, personal automated photography, and many more. Drones may even eventually become programmable with their own sort of artificial intelligence so they don’t have to be controlled by their user directly.

In Several Generations

All technology grows at an exponential rate. If that holds true for the far future, the grandchildren of this generation may come to rely heavily on drone technology for all sorts of things. Drone devices may evolve to include robotic tools of all shapes and sizes, even those of humanoid figures. They could experience entire world wars in which no civilians perish thanks to massive drone armies. Entire generations may be able to live in a utopia thanks to drone workers. These devices could be used to do just about anything, especially once they can be programmed with intelligence. Please visit the Dr. Drone website for more information.

Author: Renee

Category : Software

Most successful real estate agents now use some form of real estate CRM or customer relationship management system. Many industry professionals agree that it is no longer an optional tool for managing leads, and with that in mind, let us take a closer look at why that is.

Buying Has Changed

The buyer who comes to you ready to purchase right now is increasingly rare, and that is because that Internet has changed the way people research and choose real estate. Industry statistics indicate that the vast majority of buyers conduct the process online and that the average buyer begins the process six to nine months ahead of actually making a final decision, which means that you will generally have to manage leads over a long period before converting them.


Organizing your business is tougher too. Realtors are managing more concurrent leads than ever, and they have online responsibilities in addition to their local ones. A real estate contact management component alone makes it easier to coordinate a sizable pool of leads. Real estate CRM software can also integrate with your email client and help you track appointments and communication.

Web Presence Integration

You have to generate leads online, which is true even if the bulk of your business originates locally. A real estate CRM will not help you create the perfect website, but what it will do is assist you in collecting data, analyzing it and perhaps determining why some leads are not moving beyond the earliest phases.

Relationship Building

A six-to-nine-month period means that you need to nurture relationships even with your one-off clients. A real estate contact management solution aids you in doing that through what is known as context marketing. A CRM provides the information and consistency you need to form bonds with clients, and these systems can even identify valuable connections on your behalf, such as automatically associating an existing lead with a new property that has come available.

Automated Marketing

Real estate CRM software will streamline and automate a lot of your marketing responsibilities, including basic follow-ups. Many of your routine tasks can be managed by the computer, and the system can automate emails and newsletters based a wide array of criteria and triggers. This lets you focus your energy on the matters that require your skilled, human attention.

Generate More Income

Industry statistics suggest that real estate professionals who use a real estate CRM tool generate more income than comparable professionals who do not by a significant margin. The reasons people earn more using CRM are evident in the advantages described above, but there is also the matter of creating additional value. For instance, real estate agents who use a CRM are often able to provide referrals and related data to other agents, earn referral fees and thereby generate profit from leads that would not have traditionally generated any at all. Additional resources can be found at IXACT Contact.

Related Post